{"id":1618,"date":"2022-12-07T15:08:23","date_gmt":"2022-12-07T14:08:23","guid":{"rendered":"https:\/\/cmmforming.com\/?page_id=1618"},"modified":"2023-10-03T10:34:06","modified_gmt":"2023-10-03T08:34:06","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/cmmforming.com\/en\/help-center\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; side_padding=&#8221;4&#8243;][vc_column][vc_empty_space height=&#8221;60px&#8221;][vc_column_text]<\/p>\n<h1>Terms &amp; conditions<\/h1>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]These general conditions of sale regulate the relations between CMM Srl and the User in relation to the purchase of Products made remotely, through the electronic network, on the www.cmmforming.com Website. For anything not expressly regulated in these general conditions of sale and transport, please refer to the provisions of Legislative Decree no. 206\/2005 (&#8220;Consumer Code&#8221;), referred to in Legislative Decree no. 70\/2003 relating to the regulation of electronic commerce and, finally, of which the Italian Civil Code.<br \/>\nIn addition to the other terms defined in these general conditions, the words indicated below, where reported with a capital letter, have the meaning for each of them specified below, both in the singular and in the plural:[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-3&#8243;][vc_column_text]CMM Srl:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-10 vc_col-md-9&#8243;][vc_column_text]Indicates the online store owned by CMM Srl registered with the Chamber of Commerce of Lecco REA LC N.315733 C.F. and VAT 03404200135, with headquarters in Via Teresa Prevosti, 24 | 23896 Sirtori (LC) \u2013 Italy[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;15px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-3&#8243;][vc_column_text]User:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-10 vc_col-md-9&#8243;][vc_column_text]Means the natural or legal person browsing the Website cmmforming.com[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;15px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-3&#8243;][vc_column_text]Customer:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-10 vc_col-md-9&#8243;][vc_column_text]Means the natural or legal person who sends an Order through the Website cmmforming.com[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;15px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-3&#8243;][vc_column_text]Parts:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-10 vc_col-md-9&#8243;][vc_column_text]Indicates cmmforming.com as the Customer jointly.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;15px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-3&#8243;][vc_column_text]Site:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-10 vc_col-md-9&#8243;][vc_column_text]<\/p>\n<p class=\"p1\">Indicates the Website owned by CMM Srl marked with the URL: www.cmmforming.com<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;15px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-3&#8243;][vc_column_text]Products:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-10 vc_col-md-9&#8243;][vc_column_text]<\/p>\n<p class=\"p1\">It indicates the goods sold on the Website cmmforming.com as indicated by the Customer in the Order and having the characteristics and qualities described on the Site.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;15px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-3&#8243;][vc_column_text]Contract:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-10 vc_col-md-9&#8243;][vc_column_text]<\/p>\n<p class=\"p1\">Indicates the agreement governed by these General Conditions of Sale and Transport, concluded between CMM Srl. Following receipt by CMM Srl of the Order, these Conditions are deemed accepted by the Parties.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;15px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-2 vc_col-md-3&#8243;][vc_column_text]Order confirmation:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243; offset=&#8221;vc_col-lg-10 vc_col-md-9&#8243;][vc_column_text]Indicates the Customer&#8217;s acceptance, forwarded through the Site cmmforming.com electronically, of the unit price of the Product (i.e. the total price of the Products, in case of purchase of several goods), transport costs, characteristics and quality of the Product (or Products) and the provisions contained in these General Conditions of Sale. Upon receipt of the order, CMM Srl will send the Customer a summary email containing the details of the same.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;normal&#8221; color=&#8221;#e2e2e2&#8243; thickness=&#8221;1&#8243; up=&#8221;30&#8243; down=&#8221;40&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4>CONCLUSION OF THE CONTRACT<\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]The conclusion of the contract coincides with the payment by the Customer of the amount, through the relative methods and procedures.<br \/>\nFor Customers who choose to pay by credit card, prepaid card, PayPal receipt by CMM Srl of confirmation of the transaction on the servers of PayPal determines the conclusion of the contract. In all cases, the delivery of the goods is subject to payment of the order. In case of payment by credit card, prepaid card, PayPal must take place at the same time as sending the order through the website.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;normal&#8221; color=&#8221;#e2e2e2&#8243; thickness=&#8221;1&#8243; up=&#8221;40&#8243; down=&#8221;40&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4>DELIVERY TERMS<\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]Usually the order fulfillment lasts from 3 to 10 working days.<br \/>\nIn the event that we are not able to meet this deadline, the customer will be promptly informed by an email indicating the expected delivery. In this case, the Customer has the right to withdraw from the order within 24 hours of receipt of the message. If CMM Srl does not receive any written communication from the Customer of the intention to withdraw from the order within this period, the latter will be considered confirmed with the new delivery terms.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;normal&#8221; color=&#8221;#e2e2e2&#8243; thickness=&#8221;1&#8243; up=&#8221;40&#8243; down=&#8221;40&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4>REPRESENTATIONS, OBLIGATIONS, AND WARRANTIES<\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]<\/p>\n<p class=\"p1\">The Products are depicted and made visible on the site in an accurate manner and corresponding to the characteristics actually possessed.<br \/>\nThe parties mutually acknowledge that the limit case may occur in which the products presented on the Site may no longer be available or for sale at the time of access to the Website by the Customer and that the relative prices may be subject to updates.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;normal&#8221; color=&#8221;#e2e2e2&#8243; thickness=&#8221;1&#8243; up=&#8221;40&#8243; down=&#8221;40&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4>HOW TO ORDER<\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]<\/p>\n<p class=\"p1\">To order you can search within the various pages of the site the desired Product, each with a special product sheet. You can search\/filter products by search tools. By clicking on the preview image of the article opens the Product Sheet where you can find additional content (other images, videos, instructions, etc.). All the contents of the Product Sheets are freely accessible.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p class=\"p1\">In order to complete an Order you must first register for free on the Website. At the top right, next to the symbol there is always the number of pieces contained at that time in the cart. By clicking on the icon you can access the cart that contains the summary of the Products and the total amount of the expense. Once you have verified the correctness of the information relating to the name, quantity, price and total of each item, you can proceed with the order confirmation by clicking on &#8220;Proceed with the order&#8221;. At this point, if you have already registered, you can continue, otherwise you will be directed to the access page to the reserved area. After logging in you can proceed with the Order. When ordering, you can add a new destination address, check the amount of shipping costs, choose the desired payment method, and then definitively confirm the Order. After clicking on &#8220;Place order&#8221; the Customer will receive a summary email with all the details of the Order.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;30px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; anchor=&#8221;rights-of-withdrawal-and-returns&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-2&#8243;]<a  itemprop=\"url\" href=\"https:\/\/cmmforming.com\/en\/help-center\/shipping-costs\/\" target=\"_self\"  class=\"qbutton  big_large_full_width center default\" style=\"\">Shipping costs<\/a>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-2&#8243;]<a  itemprop=\"url\" href=\"https:\/\/cmmforming.com\/en\/help-center\/payments-methods\/\" target=\"_self\"  class=\"qbutton  big_large_full_width center default\" style=\"\">Payment methods<\/a>[vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;normal&#8221; color=&#8221;#e2e2e2&#8243; thickness=&#8221;1&#8243; up=&#8221;20&#8243; down=&#8221;40&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4>RIGHTS OF WITHDRAWAL AND RETURNS<\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]The Legislative Decree D.Lgs n. 185 of 22\/05\/1999 contains the rules regarding the Right of Withdrawal by the buyer if the stipulation of a purchase contract takes place not in business premises.<br \/>\nPurchases made via the Internet are therefore included.All natural persons who have purchased through our site are therefore entitled to withdrawal.<br \/>\nThis right may be exercised without giving any reasons. In order to continuously improve our services, it would still be appreciated to receive, even in a superficial way, a comment on the incident.<br \/>\nThe right of withdrawal is not allowed to legal persons (e.g. companies, retailers, etc.) and to natural persons acting for purposes related to their commercial activity.<br \/>\nThe right of withdrawal must be made <a href=\"https:\/\/cmmforming.com\/en\/help-center\/request-assistance\/\">through the dedicated online form<\/a>, no later than 14 days from the date of receipt of the goods.<br \/>\nBy exercising this right, the buyer will be entitled to a refund of the full amount paid for the returned goods.<br \/>\nAt the request of CMM Srl, the buyer must show the following data: copy of the original shipment, in case of partial withdrawal the item code (s) to be returned and the bank details on which to obtain the transfer (IBAN code of the current account of the invoice holder).<br \/>\nThe right of withdrawal does not apply to all products, without original tags and labels.<br \/>\nThe transport will be carried out at the expense of the Customer. The goods must be returned intact and complete, otherwise CMM Srl will reject the goods at the Cliente.<br \/>\nThe payment of the amount to be paid to the Customer who returns the material will be made by bank transfer or payment method used during the purchase, at the bank communicated by the Customer, no later than 20 working days from the date of receipt of the goods by CMM Srl.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;30px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-3 vc_col-md-6 vc_col-sm-offset-2&#8243;]<a  itemprop=\"url\" href=\"https:\/\/cmmforming.com\/en\/help-center\/request-assistance\/\" target=\"_self\"  class=\"qbutton  big_large_full_width center default\" style=\"\">How to withdraw<\/a>[\/vc_column_inner][\/vc_row_inner][vc_separator type=&#8221;normal&#8221; color=&#8221;#e2e2e2&#8243; thickness=&#8221;1&#8243; up=&#8221;40&#8243; down=&#8221;40&#8243;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h4>PRIVACY POLICY<\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]Information on the processing of personal data of users of the website \/ Arts. 13 and 14 of Regulation 2016\/679 \/ EU (hereinafter also &#8220;GDPR&#8221;).[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-3 vc_col-md-6 vc_col-sm-offset-2&#8243;]<a  itemprop=\"url\" href=\"https:\/\/cmmforming.com\/en\/privacy-cookies-policy\/\" target=\"_self\"  class=\"qbutton  big_large_full_width center default\" style=\"\">Privacy &amp; Cookie Policy<\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p class=\"custom-woocommerce-excerpt-post\">[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; ...","protected":false},"author":2,"featured_media":0,"parent":1610,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-1618","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and conditions - CMM forming tools<\/title>\n<meta name=\"description\" content=\"Find out more on CMM terms and conditions. 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